Legal
The agreements, policies, and processor lists that govern how Pointnode operates. Each document below carries an effective date; substantive changes get a notice email to your billing contact.
- Privacy PolicyUpdated 2026-08-18
How we collect, use, and retain personal data. UK GDPR + EU GDPR aligned.
- Terms of ServiceUpdated 2026-08-18
The contract that governs your use of Pointnode. Read alongside your order form.
- Data Processing AgreementUpdated 2026-08-18
Article 28 contract for customer personal data we process on your behalf.
- Sub-processorsUpdated 2026-08-18
Third parties that may process personal data on our behalf. Notice on change.
- Service Level AgreementUpdated 2026-08-18
Availability, support response, and credit policy.
- Accessibility statementUpdated 2026-08-18
Our WCAG 2.2 AA target, current limitations, and how to request help.
- Privacy requests and complaintsUpdated 2026-08-18
A clear route to exercise a data-protection right or raise a privacy concern.
Questions about any of the above? Email privacy@pointnode.io for data-protection topics, or legal@pointnode.io for everything else. Substantive changes are also tracked in our changelog.